神戸牛 天望
Googleクチコミ

Jaclyn Huang
2025年08月22日
(Translated by Google) We arrived at the restaurant at around 2pm to make a reservation. The staff told us that we could make a reservation for 4pm. When we arrived at 3:50pm, the staff told us that we couldn't wait at the counter before 4pm and asked us to leave first. So we went out for a walk and returned to the restaurant at 3:59pm. The staff told us that the previous customer hadn't finished eating yet and we had to wait another 15 minutes. Later, when we went inside to confirm, the wait was changed to 30 minutes. This is outrageous. If the previous customer was very slow and had to wait another 30 minutes, the restaurant should have known it when we arrived at the restaurant 10 minutes ago! ! It was super hot outside, and they didn't let us wait inside. It was basically a joke. (Original) 下午2點多到現場預約,店員告知可預約下午4點用餐,我們3:50抵達時店員告知還沒4點不能在櫃檯等,要我們先離開,於是我們又出去繞了一下,3:59回到店裡,店員居然告知前面客人尚未用餐完畢,要再等15分鐘,後來去裡面確認又改成要等待30分鐘,超離譜,如果前面的客人用餐速度很慢需要再等30分鐘這麼久的時間,那10分鐘前我們到餐廳的時候店家早該知道了!!外面超級熱,還不讓在店裡面等,根本就是整人
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