We made reservations and arrived on time so we were seated immediately. The beef was very good as well as the salad. Don’t expect to be filled up though as the side dishes are extra and the costs added up really quick. Nothing is included in the beef price. It’s ok though as the beef is very filling. It is a good experience but food in Japan is generally very good and cheap that you can get better food value elsewhere. But for authentic kobe beef you can’t go wrong here.