旅行で神戸に来たので神戸牛を食べたくて
本格的なお店を探して口コミが良いので初めて来ました
お肉は美味しく頂きました
パフォーマンスはしっかりとありInstagram栄えするお店でした
金額に見合う接客はないです
改善してほしい点
予約して伺い、席に通されましたが
最初は気遣いできる店員さんでしたが
その後の接客が違い過ぎで
あまり良い印象はありません
記念撮影やエプロンなどの気遣いできる方と
配膳でぶつかり溢しても気にしない方達
ラフな格好で来店したので汚れても気にするほどでもないですが、几帳面な人は無理だと思います
お肉を焼くまでは疑問はありませんでした
お肉と野菜は美味しく頂きました
ただしサービスが腑に落ちない
最後に会計が終わった後、退店する際にも
会計がお済みでないとお店側から案内があったようです。同席者を楽しませる為に伺いましたが
同席者まで不快にさせられる接客は改善してほしいです。何故口コミは星5個ばかりなのか理由が知りたいです
旅行で行くべきお店ではないです
(Translated by Google)
I came to Kobe on a trip and wanted to try Kobe beef. I was looking for an authentic restaurant and came here for the first time because the reviews were good. The meat was delicious. The performance was solid and the restaurant was Instagram-worthy. The service wasn't worth the price. Areas for improvement. I made a reservation and was shown to my seat. At first, the staff were attentive, but the service after that was so different I didn't have a very good impression.
Some staff were considerate, taking commemorative photos and wearing aprons, while others didn't mind spilling food when they were being served. I arrived dressed casually, so I didn't mind getting dirty, but I don't think it would be suitable for someone who is more meticulous.
There were no issues until the meat was grilled. The meat and vegetables were delicious. However, the service was disappointing.
After paying the bill, when I was leaving, the staff apparently informed me that the bill hadn't been paid yet. I went there to entertain my dining companions, but I would like them to improve the service, which makes even my dining companions feel uncomfortable. I would like to know why the reviews are all 5 stars. This is not a restaurant worth visiting on a trip.
