鉄板を目の前にしてマンツーマンで料理を提供してくれる贅沢。
味はもちろん、見た目や焼き上がりまでの過程、さらにトークまで素晴らしい。
神戸旅行の最初のランチとして家族で伺いましたが、とても良かったです。
特に担当の平岡様、電話で予約したときもどうも同じ方だったようで実はその時の対応があまりにも良かったので、今回ここに決めたようなものでした。
店内での接客、調理、サービスも神戸牛同様に一級品のサービスでした。ありがとうございました。
マイナス点として事前に聞いてなかった1人ワンドリンク制。
あと注文を取りに来られた平岡様ではない、別の男性の店員さんの件。
我々が一通り注文をお願いしてから、それならばこちらのほうが？とか、違うものを頼んでみなさまでシェアすれば？とか…高いお肉をあの手この手ですすめてきました。それが非常に残念でした。あまり上手いトークでもなく下心が見え見えでかなりしつこかったです。それがお店の方針だとすれば嫌ですし、あの店員さんだけの対応だと信じたいですが…
総合で満点付けたかったですが、それがあったので4つとさせていただきます。
(Translated by Google)
It's a luxury to have your food served one-on-one on the hot plate right in front of you.
Not only was the taste amazing, but the presentation, the cooking process, and even the conversation were all fantastic.
My family and I visited for our first lunch on our trip to Kobe, and it was absolutely wonderful.
In particular, our sushi chef, Mr. Hiraoka, was the same person we spoke to when we made our reservation over the phone, and his service there was so good that it almost made us decide to come here this time.
The customer service, cooking, and service inside the restaurant were all first-rate, just like the Kobe beef. Thank you very much.
On the one negative point, we weren't informed about the one-drink-per-person rule.
Also, the waiter who came to take our order was a different male staff member than Mr. Hiraoka.
After we'd taken our order, he kept trying all sorts of expensive meat suggestions, such as, "Wouldn't this be better?" or, "Why don't you order something different and share?" It was a real shame. He wasn't very good at conversation, and his ulterior motives were obvious, and he was quite pushy. If that's the store's policy, I hate it, and I'd like to believe it was just that employee's behavior...
I wanted to give it full marks overall, but because of that incident I'll give it 4 stars.
