Established Ministry of Economy, Trade and Industry "Hospitality Standards Certification 2018" "★ ★ (Navy Authentication)" Acquired!

At the Kobe beef specialty shop "Kobe Tanryu Sannomiya ten" operated by the KISSHO group, established by the Ministry of Economy, Trade and Industry "★ ★ (Navy blue Authentication) ". In addition, at the group store "Kobe beef Namiki" Kobe beef Gennkichi "Kobe beef Amami", " ★ (Gold certification) has been acquired so we will inform you.

● Established Ministry of Economy, Trade and Industry "Hospitality Standards Certification"

◇ ◆ ◇ What is hospitality standard certification ◇ ◆ ◇
It is a certification system established with the aim of revitalizing services, improving productivity, and revitalizing regional economies by "visualizing" the quality of service of businesses engaged in the domestic service industry by the Ministry of Economy, Trade and Industry.
Until acquisition of standard certification We apply to the certification body for the content and quality of 30 items including "Human Resource Development / Education Initiatives", "Approach to Facilities", "Efforts on Improvement of Work and Workplace Environment", etc. Strict certification It is granted for the first time by satisfying the standards.

● Kobe Sannomiya · Kobe bee concierge desk

◇ ◆ ◇ KISSHO group's "hospitality" ◇ ◆ ◇
Our company keeps in mind the "management creation company that gives dreams and emotions" and "Mitsutake Ryoshi" of the management philosophy of Kiyomi Akagi chairman who is the founder of the KISSHO group, While continuing to convey the charm of Kobe beef by opening stores and challenging new businesses, we continue to disseminate the charm of "the city of Kobe" and "the city of Osaka" every day.
Among those efforts, we have established a mechanism to listen to the voices of customers who come from "English-speaking countries" or "Chinese-speaking countries" as well as from the customers of the Japanese customers who are coming to sightseeing, A system that analyzes differences in cultural areas while counting voices and carries out improvement efforts to improve customer satisfaction (CS). A system that aims unification and improvement of consciousness by establishing a place to exchange opinions from veteran staff to young staff by conducting sophisticated internal training etc.
And by organizing specialized concierge teams by staffs of multiple nationalities, we were highly appreciated for a system that allows us to use stores safely without regard to domestic and overseas customers.

◇ ◆ ◇ As the only steak restaurant in Kobe beef specialty in Japan ◇ ◆ ◇
The store of the KISSHO group is a specialty shop restaurant which provides only Kobe beef. Continue to improve the skill of each staff to tell the charm of 'KOBE BEEF' which is the world's best brand, and continue to refine the service and hospitality overflowing with ingenuity and ingenuity. In addition, utilizing the development of multi-storey (steel plate, restaurant, grilled beef, sukiyaki, shabu-shabu, ramen ... etc) which is the strength of the KISSHO group, we propose a meal according to each customer's needs and 'Kobe beef steak in the world We will work to continue to provide time and experience to eat.

Ministry of Economy, Trade and Industry "Details of hospitality standard certification"
You can see from <LINK> below.

※ The content of the content is information at the time of writing the article.



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