久しぶりに口コミみたら必死の挽回されてますね。お仲間さんかグループ店が沢山おありだからスタッフに書かせてる模様。
未だにに本社から返信ないし会社ぐるみでヤバそうです。
どうせ書かせるなら、是非に！実物写真付きの信憑性が高い口コミを書かせてはいかがでしょうかあ。星の数の挽回なのミエミエです💦
わたしもお友達に行って写真付き口コミを書いてもらいますね！
見た方がどちらを信じるか...あんなひどい商品提供して、消費者をなめたらダメです。口コミは正しくあるべきです。
飲食に携わるプライドあるのでしょうか。。
私ならやだな。。
一年前は美味しいお店だったはず、だから再訪したのに色々...残念です。
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またまたパルコでびっくり店に出会いました。
一年ほど前に初めて伺った際のお食事、スタッフさんの印象が良くて再訪しましたが、
いやあ、参った参った。
昼呑み二件目でちょっとお肉食べたいねと
麦と大地に入りました。
スタッフさんは女性1.男性3(ホール2.焼き手1or2)
で案内してくれたのは高身長のおじさま。この方は感じよかったです。
メニューをみたら、ハンバーグが食べたかったのでランチタイムメニューのハンバーグステーキに、op目玉焼き、opチーズ
あとは厚切り牛タンランチに。
ハンバーグはおそらく鉄板で生肉から焼くだろうから待つな、と覚悟してましたが、オーダー時にスタッフさんから『時間かかりますがよろしいでしょうか？』とか『今オーダーが立て込んでいてお時間頂戴しますがご了承頂けますでしょうか？』と事前アナウンスもないまま、待たされる事、30分暫し。
で、やっと来たお料理をみて、唖然。
こんな小さなハンバーグによう30分も掛けれたな。拍手モンw 5分で焼けるやろw
写真を見て頂いたら一目瞭然ですね。
牛タンは切れ端のさらに切れ端ですか？だしハンバーグもしょぼぼぼぼーん。
あまりに酷くて一緒に行った人と目を見合わせて沈黙の時間が発生、、、。
お料理があんなのしか出せないならせめて
接客よくすればいいのに、メッシュいれた背の高い僕ちゃんは声も態度もやる気ない。もともと無愛想な顔ならちっとはニコリくらいするべき。
だし、レジに来た細いメガネ掛けた人は、すいませんでした、もなく、おつりだす間も無言。
正直接客業向いてない...。
対人以外の仕事した方がいいかと。
テーブルはご飯粒やらソースの塊があったり、お箸入れているケースにはお箸が入っていた袋が放置されていたり、お客さんの場所でそれなんだから、厨房の不衛生さは想像に易いですよね。おしぼりも言ったから出てきましたが
外国人には出してないみたいでヤバすぎる。
おじさまスタッフさんと女性スタッフさんは普通でした。
と、以前書いたこれまたパルコのサラダランチも酷いし、パルコさん、きちんと抜き打ちした方がいいんじゃないですか？詐欺に等しい。
外国人相手になるとあんな酷いもの出せるんだ、とびっくりのお店でした。
投稿する時に気づきましたがランチで
同じような評価されてましたね。
そりゃされるわ。
他のお客様なんも言わんのかな。
あまりに酷いので、お金と時間無駄にしたい
人は行ってみて下さい。
悪い評価に対して返信しない店は、
つまりはその程度の店です。
自分も接客業をしている為、厳しい書き方に
なりますが、余りに酷い場合も、素晴らしかった場合も、そのままを書いています。
(ちなみに牛タンは途中に撮影した為、
切れ端の切れ端は5切れはありますw
あれに1500円はないわ、正直返金対象レベル！)
接客でお給金頂いてるプロなら
あれはない...
ちなみに麦と大地本社吉祥吉にメールで三度お伝えしたいことがありますと
こちらの電話番号まで記載したものを問い合わせフォームから三日間に渡り一通ずつ繰り返し送信していますが、全て無視されてます。
本社からこんな感じな店だから
平気で詐欺飯だせるんですねぇ。
後日談として
パルコにこちらから電話しましたが
すいません、すいません、だけでのれんに腕押し。大丈夫かw
吉祥吉にもこちらから電話し、エリアマネジャーと直接話しましたら『定期的に見てるんですけどね、、、』と仰ってましたが、あの詐欺飯を知らないはずないw
100歩譲ってエリアマネジャーさんがいる時はメニュー写真のを出していたとしても、やばい。どちらにせよ、やばい店には変わりないですね...
パルコにもガッカリ。はあああ。
4/20追記
未だに麦と大地本社から回答ありません。
どんな経営方針なんでしょ。
(Translated by Google)
I checked the reviews after a long time and they're desperately trying to recover. It seems they have many affiliated or group stores, so they're having their staff write the reviews.
There's still no reply from headquarters, and it looks like the whole company is in trouble.
If they're going to have people write reviews anyway, why not have them write credible reviews with actual photos? It's so obvious they're just trying to recover the star rating. 💦
I'm going to go and have a friend write a review with photos!
Which one will the reader believe...? They shouldn't treat consumers like fools after providing such terrible products. Reviews should be accurate.
Do they have any pride in being in the food and beverage industry?
I wouldn't want to do that.
It was supposed to be a delicious restaurant a year ago, that's why I revisited, but so many things...it's disappointing.
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I encountered another shocking restaurant at Parco.
I revisited because I had a good impression of the food and staff when I first visited about a year ago, but...
Well, I was really disappointed.
For our second stop of the daytime drinking session, we decided we wanted some meat, so we went into Mugi to Daichi.
The staff consisted of one woman and three men (two serving and one or two grilling).
We were seated by a tall gentleman who was very pleasant.
Looking at the menu, I wanted a hamburger, so I ordered the hamburger steak from the lunch menu, with an optional fried egg and cheese.
I also ordered the thick-cut beef tongue lunch.
I was prepared to wait since the hamburger would probably be cooked on a griddle from raw meat, but when I ordered, the staff didn't give any prior notice like, "It will take some time, is that alright?" or "We're currently very busy with orders, so please understand that it will take some time." We were kept waiting for about 30 minutes.
And when the food finally arrived, I was stunned.
How could they spend 30 minutes on such a small hamburger? Applause! It should only take 5 minutes!
As you can see from the photo, it's obvious.
Was the beef tongue just scraps of scraps? The dashi hamburger was also incredibly disappointing.
It was so bad that the person I was with and I exchanged glances and there was an awkward silence...
If they can only serve food like that, they should at least improve their customer service. The tall guy with the highlights had a completely unenthusiastic voice and attitude. If he's naturally unfriendly, he should at least smile a little.
Also, the thin, bespectacled person at the register didn't even say "sorry," and remained silent while giving the change.
Honestly, they're not suited for customer service...
They'd be better off in a job that doesn't involve interacting with people.
The table had rice grains and clumps of sauce, and the chopstick case still had the original packaging left out. If that's the case in the customers' area, it's easy to imagine how unsanitary the kitchen must be. We asked for a wet towel, and they did, but it seems they don't give them to foreigners, which is terrible.
The older male staff member and the female staff member were fine.
And, as I wrote before, the salad lunch at Parco was also terrible. Parco, shouldn't you conduct surprise inspections? It's practically fraud.
I was shocked that they would serve such awful food to foreigners.
I noticed when I was writing this review that other lunch places had similar reviews.
No wonder they got such negative reviews.
I wonder if other customers said anything.
It's so bad that if you want to waste your money and time, go ahead and try it.
A restaurant that doesn't respond to negative reviews is simply that kind of place.
As I also work in the service industry, my reviews tend to be harsh, but I write exactly what I think, whether it's extremely bad or wonderful.
(By the way, the beef tongue was photographed midway through the meal, so there are at least 5 scraps of leftover pieces lol
There's no way that's worth 1500 yen, honestly, it deserves a refund!)
If you're a professional getting paid for customer service, that's unacceptable...
Incidentally, I've sent three emails to Mugi to Daichi's head office, Kichijoji, via their inquiry form over three days, each including my phone number, stating that I have something to tell them, but they've all ignored me.
No wonder they can serve such fraudulent food, given the kind of restaurant their head office is.
As a follow-up, I called Parco, but all I got was "Sorry, sorry," which was like pushing against a curtain. Are they okay? lol
I also called Kichijoji and spoke directly with the area manager, who said, "We keep an eye on it regularly..." but there's no way they don't know about that fraudulent food lol
Even if we generously assume they serve the menu photo when the area manager is there, it's still bad. Either way, it's still a shady store...
I'm disappointed in Parco too. Sigh.
April 20th Update
I still haven't received a response from Mugi to Daichi's headquarters.
I wonder what their management policy is.
