We read online that reservations were required, so we stopped by at 4:30 pm to make a reservation for 5 pm, which was not a problem. When we arrived at 5 pm, the place was empty. We left around 6:30 pm and the place was still empty.
We ordered three types of beef, and it was great. You can’t go wrong with Kobe beef, it literally melts in your mouth. We expected stellar service and cooking, but we’re sorely disappointed. My partner was tempted to ask if this was the chef’s first time cooking. They kept dropping food all over the table, accidentally cooked the cabbage first, undercooked the sweet potato and carrots, and couldn’t portion the food out properly. If you watch the video posted, it appears they didn’t even bother sharpening their knives to cut the meat properly. He was a friendly enough fellow, and I feel terrible saying this, but for the price of the meal, I am insulted to be served by a newbie.
Some of the reviews mentioned a server, but our water glasses and sake glasses sat empty for a while before the water was refilled. We were not offered or asked if we’d like to order more sake.
For an ¥82,929 meal, we were sorely disappointed by the cooking and service. I have never been bored by Teppanyaki, even when language was a barrier, but I was bored today.
