(Translated by Google) We recently dined at it, and the experience was extremely disappointing. When we ordered, the prices for two types of wagyu beef were listed as over ¥20,000 and ¥10,000 respectively (each 165 grams). However, when it came time to pay, no bill was provided upfront. Upon reviewing the charges, we were shocked to find that the wagyu prices had been increased to over ¥40,000 and ¥20,000 respectively, with the total bill exceeding ¥80,000. This drastic price difference was not disclosed beforehand, leaving us feeling deceived.
For a restaurant that markets itself as high-end, this lack of transparency in pricing and billing is highly unprofessional. We strongly advise future customers to remain vigilant when ordering and checking their bills to avoid similar issues.
We had a very unsatisfactory experience while dining there recently. When ordering, the two types of Wagyu beef are priced at more than 20,000 yen and more than 10,000 yen respectively (165 grams per portion). However, the bill was not proactively provided at checkout. When we asked to check, we were surprised to find that the prices for the two types of Wagyu beef became more than 40,000 yen and more than 20,000 yen respectively, bringing the total cost to more than 80,000 yen. This huge difference in price was not informed at all and I feel I was deceived.
As a restaurant that claims to be high-end, this kind of vague pricing and checkout process is very unprofessional. We strongly advise other consumers to be vigilant when ordering and checking out to avoid similar problems.
(Original)
We recently dined at it, and the experience was extremely disappointing. When we ordered, the prices for two types of wagyu beef were listed as over ¥20,000 and ¥10,000 respectively (each 165 grams). However, when it came time to pay, no bill was provided upfront. Upon reviewing the charges, we were shocked to find that the wagyu prices had been increased to over ¥40,000 and ¥20,000 respectively, with the total bill exceeding ¥80,000. This drastic price difference was not disclosed beforehand, leaving us feeling deceived.
For a restaurant that markets itself as high-end, this lack of transparency in pricing and billing is highly unprofessional. We strongly advise future customers to remain vigilant when ordering and checking their bills to avoid similar issues.
我们最近在该店用餐时，遇到了非常令人不满的经历。点餐时，两款和牛的标价分别为 2 万多和 1 万多日元（每份 165 克）。然而，结账时却没有主动提供账单。当我们要求核对后，惊讶地发现两款和牛的价格分别变成了 4 万多和 2 万多日元，总花费高达 8 万多日元。这种价格的巨大差异完全没有事先告知，感觉被欺骗了。
作为一家标榜高端的餐厅，这种模糊标价和结账流程的行为非常不专业。我们强烈建议其他消费者在点餐和结账时务必提高警惕，以免遭遇类似问题。
