旅行で神戸に来たので神戸牛を食べたくて
本格的なお店を探して口コミが良いので初めて来ました
お肉は美味しく頂きました
パフォーマンスはしっかりとありInstagram栄えするお店でした
金額に見合う接客はないです
改善してほしい点
予約して伺い、席に通されましたが
最初は気遣いできる店員さんでしたが
その後の接客が違い過ぎで
あまり良い印象はありません
記念撮影やエプロンなどの気遣いできる方と
配膳でぶつかり溢しても気にしない方達
ラフな格好で来店したので汚れても気にするほどでもないですが、几帳面な人は無理だと思います
お肉を焼くまでは疑問はありませんでした
お肉と野菜は美味しく頂きました
ただしサービスが腑に落ちない
最後に会計が終わった後、退店する際にも
会計がお済みでないとお店側から案内があったようです。同席者を楽しませる為に伺いましたが
同席者まで不快にさせられる接客は改善してほしいです。何故口コミは星5個ばかりなのか理由が知りたいです
旅行で行くべきお店ではないです
(Translated by Google)
I came to Kobe on a trip and wanted to eat Kobe beef, so I looked for an authentic restaurant and came here for the first time because of the good reviews. The meat was delicious. The presentation was solid and it was an Instagrammable restaurant. However, the service did not match the price. Points that need improvement: I made a reservation and was shown to my seat, and at first the staff were attentive, but the service after that was so different that I didn't have a good impression. Some staff members were attentive, offering commemorative photos and aprons, while others didn't seem to care when they bumped into me and spilled food. I was dressed casually so I didn't mind getting dirty, but I think it would be unbearable for someone who is meticulous. I had no doubts until the meat was cooked. The meat and vegetables were delicious. However, the service was unsatisfactory. Finally, even after paying the bill and as we were leaving, it seemed that the restaurant staff informed us that the payment had not been completed. I went there to entertain my companions, but the service made them uncomfortable as well, so I hope they improve it. I want to know why the reviews are all 5 stars. This is not a restaurant you should go to on a trip.
