I left here disappointed. The person who explained my order spoke very good English. The person who took my order spoke very little English. They did not repeat my order back to me.
The meal was quality except for the Kobe Beef, the most important part. The meat was particularly chewy, I ordered the 165G portion of the rare cut Kobe and they apparently served me the Kobe red meat cut that was chewy. I had my suspicion during the meal and it was confirmed upon receiving the check.
Very disappointing as tonight was my one and only night in Kobe. Another guest next to me ACTUALLY ordered the chewy steak and the women who spoke great English taking her order said “Are you sure? It’s quite chewy?” For some reason the lady wanted to proceed 🤯, they did not give me the same courtesy.
Why sell Kobe beef that is chewy and low quality? I recommended the person taking the order speak English as you serve primarily tourists and we are spending good money for this experience
