昨年お正月に主人と食べに来て美味しかったので帰りに息子建ちにもお土産にその店が出店しているハンバーガーを買いました。今年は家族四人揃って県外の帰りハンバーガーを食べたいと一目散に。お昼は2時間程前に食べていたので。２つを買って半分ずつ分けようと、店員さんに「すいません、これを半分に」とまだ話し終わらないうちに「ダメです‼️」っと即答。しかもキツイ口調の見開いた目で言われたのですが、私も「分けたいので、切って」とまたも話し終わらないのに「ダメです‼️‼️」とキツイ目で面倒臭そうに言われました。ダメならダメでももう少し言い方があるのでは？子供を叱るような印象を受け気分を害しました。私としては申し訳ないなと思いながら話しかけているのに。私自身営業もしているし言葉ってな大事だといつも思っています。それに表情ももろ出ていたので。いつもこんな感じだろうと思います。面倒臭そうにしている感じが不愉快でたまりません。忙しくつかれているだろうけどその態度はなっていないと思いました。何だかまた客が来たわってな雰囲気を醸し出してハンバーガーの美味しさは半減以下です。ただ仕事に来て売ってるだけって感じ。このお店のお肉は本当に美味しいです。おいしいだげならその肉を買って家で調理します。ですが店員さんの心使いや笑顔で対応してこそ買いに来た価値や良かったまた来たいなぁという気持ちにさせてくれるんじゃないでしょうか？明日お店の方にも連絡させて頂きます。キツイですが気に入っていたお店だからこそとても残念でなりませんので。うるさいおばちゃんですいません。
(Translated by Google)
Last year, my husband and I went here for New Year's and it was so delicious that we bought a hamburger from the same restaurant as a souvenir for our son on the way home. This year, all four of us headed out of the prefecture and decided to eat hamburgers. We had eaten lunch about two hours earlier. We bought two and wanted to split them, but before I could even finish saying, "Excuse me, can I have half of this?" the waiter immediately replied, "No!" with a stern look and wide eyes. I also said, "I want to share it, so please cut it," but before I could finish saying that, she replied, "No!" with a stern look and an annoyed look. Even if it was no, couldn't there have been a better way to say it? It felt like she was scolding a child, and it made me feel bad. I was speaking to her knowing I was sorry. I work in sales, so I always believe that words are important. Her facial expressions were also clearly visible. I think she's always like this. I found her annoyance-like behavior extremely unpleasant. She must have been busy and tired, but I thought that attitude was inappropriate. It gives off the vibe of just another customer coming in, and the hamburgers are less than half as tasty. It feels like they're just here for work and selling hamburgers. The meat at this restaurant is really tasty. If it was that good, I would buy it and cook it at home. But I think it's the thoughtfulness and smiles of the staff that make it worth the trip and make you feel like you've had a good time and want to come back again. I'll contact the restaurant tomorrow. It's tough, but it's a shame because it's a restaurant I really liked. I'm sorry for being such a noisy old lady.
