昨年お正月に主人と食べに来て美味しかったので帰りに息子建ちにもお土産にその店が出店しているハンバーガーを買いました。今年は家族四人揃って県外の帰りハンバーガーを食べたいと一目散に。お昼は2時間程前に食べていたので。２つを買って半分ずつ分けようと、店員さんに「すいません、これを半分に」とまだ話し終わらないうちに「ダメです‼️」っと即答。しかもキツイ口調の見開いた目で言われたのですが、私も「分けたいので、切って」とまたも話し終わらないのに「ダメです‼️‼️」とキツイ目で面倒臭そうに言われました。ダメならダメでももう少し言い方があるのでは？子供を叱るような印象を受け気分を害しました。私としては申し訳ないなと思いながら話しかけているのに。私自身営業もしているし言葉ってな大事だといつも思っています。それに表情ももろ出ていたので。いつもこんな感じだろうと思います。面倒臭そうにしている感じが不愉快でたまりません。忙しくつかれているだろうけどその態度はなっていないと思いました。何だかまた客が来たわってな雰囲気を醸し出してハンバーガーの美味しさは半減以下です。ただ仕事に来て売ってるだけって感じ。このお店のお肉は本当に美味しいです。おいしいだげならその肉を買って家で調理します。ですが店員さんの心使いや笑顔で対応してこそ買いに来た価値や良かったまた来たいなぁという気持ちにさせてくれるんじゃないでしょうか？明日お店の方にも連絡させて頂きます。キツイですが気に入っていたお店だからこそとても残念でなりませんので。うるさいおばちゃんですいません。
(Translated by Google)
Last year, my husband and I ate there for New Year's and it was so delicious that on the way home, we bought hamburgers from the same shop as a souvenir for our son. This year, all four of us wanted to eat hamburgers on our way back from an out-of-prefecture trip, so we rushed there. We had eaten lunch about two hours earlier. We bought two hamburgers to share, and before I could even finish saying "Excuse me, could you cut this in half?" the staff member immediately replied "No!!" in a stern tone and with wide, glaring eyes. I replied "We want to share, so cut it," but again, before I could finish, they said "No!!" with a stern, dismissive look. If they said no, couldn't they have said it a little more politely? I got the impression they were scolding a child, and it really offended me. I felt apologetic when I spoke to them. I work in sales myself, so I always think that words are important. Their facial expression was also very clear. I think they're always like this. Their dismissive attitude was extremely unpleasant. I know they're probably busy and tired, but I thought their attitude was unacceptable. The atmosphere was like, "Oh, another customer," which diminished the enjoyment of the hamburger by more than half. It felt like they were just there to do their job and sell the burgers. The meat at this shop is truly delicious. If it were just delicious, I would buy the meat and cook it at home. But it's the thoughtfulness and smiles of the staff that make a visit worthwhile and make you want to come back again, isn't it? I will contact the shop tomorrow. It's harsh, but I'm very disappointed because it was one of my favorite shops. Sorry for being a noisy old lady.
