お昼のランチ2900円を電話予約して行きました。
電話にて予約し希望日時を伝えると女性スタッフから、前時間に団体客が居ますので14時半からでしたら予約可能ですと案内あり。
お店の前にて5分前電話が掛かってきました。「もう14時半でラストオーダーのお時間です。これ以上はもう無理ですねぇ〜。作業員の休み時間など夕方の準備などありますので。」と強い口調で言われ、店の前ですが申し訳ないけど今回は大丈夫です。と伝えました。
流石にスタッフの休憩〜...などと言われたら気持ちよく食事ができません。
しかし、店の前だったら店のドアあけてますし今入ってきてください。コースの準備もしてあるのでと来店するよう何度も強く言われ伺いました。こんなにも言われて全く味しませんでした。行ったのが失敗でした。
当日電話口の男性の方から店に入ってから方言が気になられたのか、どちらの方ですか？宮崎？九州？など急に態度が変わり本当に話もしたくありませんでした。こんなにストレスをかけられ食事したのは初めてです。
個室に通され入ると中の厨房が見え、調理スタッフからも視線を感じました。食事中にも個室の部屋を開け、何も言わずに閉めたりと、、気分良くなかったです。
まだ隣のお客さんは食事中でしたがトイレも行けず、早く食べ、店を出ました。
けして安くない料金だと思います。この件がなくても値段の割にコース内容は正直もっと他にあるなと感じました。もっと飲食店のスタッフの対応やお料理のコストパフォーマンスが良いところは2900円で沢山あります。
神戸牛はカットのお肉5切れと全然食べログとインスタの写真と違う...レアの部分も少なく、切れ端...？ラストオーダー過ぎていたから？
かなりショックでした。このようなお店にあたるのは久しぶりでした。
今回、聞き間違いだったのかも知れませんが、このような対応でとても残念でした。
グループ店も気になるお店もあり訪問を楽しみにしていましたが一生行くことはありません。
(Translated by Google)
I made a reservation for lunch for 2900 yen over the phone.
When I made a reservation over the phone and told the desired date and time, a female staff member told me that they had a group of customers the previous hour, so if it was from 2:30 p.m., I could make a reservation.
I got a call from the front of the restaurant 5 minutes before. "It's already 2:30 p.m., and we can't take any more orders. We have to prepare for the evening, such as during the workers' break." I told them in a strong tone that I'm sorry, but it's okay this time, even though I'm in front of the restaurant.
I couldn't enjoy my meal if they said it was the staff's break.
However, if you're in front of the restaurant, the door is open, so please come in now. They repeatedly told me to come in because they had prepared a course, so I went. I couldn't taste anything after being told so many times. It was a mistake to go.
On the day, the man on the phone suddenly changed his attitude after entering the restaurant, asking me if I was being told by a dialect, and I really didn't want to talk to him. This is the first time I've ever been so stressed out over a meal.
When I was shown into a private room, I could see the kitchen inside and felt the kitchen staff's gaze on me. The private room was opened while I was eating and then closed without a word, which made me feel uncomfortable.
The customer next to me was still eating, but I couldn't go to the bathroom, so I ate quickly and left the restaurant.
I don't think it's a cheap price. Even without this incident, I honestly felt that the course content was better for the price. There are many restaurants with better service and cost performance for 2,900 yen.
The Kobe beef was only 5 cut pieces, which was completely different from the photos on Tabelog and Instagram... There were few rare parts, and it was just scraps...? Was it because the last order had passed?
I was quite shocked. It's been a long time since I've encountered a restaurant like this.
I may have misheard this time, but I was very disappointed with the way they treated me.
I was looking forward to visiting the group's other restaurants, but I'll never go there in my life.
