クリスマスコースをいただきました。まず、予約の名前を伝えると呼び捨てで復唱され、その時点で少し疑いを持ちましたが予想は的中。
その方が担当でしたが、バイトの子なのか身だしなみも決して気持ちがいいものではなく、言葉遣いもまともな敬語が遣えていませんでした。
お料理も全体的に量が少なく、特に前菜、サラダが少なすぎ。金額に見合った満足感は得られませんでした。
ビーフシチューも、お皿の周りにはシチューが垂れ、それを拭くこともなく。なによりぬるい！味はいいのにぬるすぎ。挙句スプーンすら出し忘れて料理そっちのけで取りに行く。コース内容は決まってるんだし、最初に準備しておくべきでは…?
次の料理を出すにも空いたお皿を下げる前に出そうとするからお客のこちらがお皿を避けたりする配慮がないといけませんでした。
肝心のお肉も扱いに慣れて無さすぎる。“ヘラで手際よく”が命なのにお肉をつかみ損ねて転がすわ、カットするのもナイフでひと切り、とするべきところをギコギコ。サイズもバラバラ、お皿へ盛り付けるのもバラバラ。端の方は切り損ねてちぎったような断面。手際が悪すぎて端の方は完全に焼けてしまいウェルダンに。お肉も固くなってしまい、とてもプロが出していいものではありませんでした。
最後はこちらが食事をしている前で鉄板をゴシゴシ掃除。同じテーブルに他のお客さん来ているならまだしも、さっさと掃除を始められて、早く帰れと言われているように感じました。
シェフはバイトかもしれませんがこちらはそんな事関係ないので、もっと技術の向上、マナー指導をしてからお店に立たせるべきだと思います。
口コミを見る限り、シェフの当たり外れがあまりにも大きいようなので、もっと技術、マナーレベルの統一化をしないとこのような口コミは無くならないと思います。正直、サービス項目は星マイナスをしたいくらいです。
私たちは、もうリピートはありません。
(Translated by Google)
We had the Christmas course. First, when I gave my reservation name, they repeated it without using an honorific, which made me a little suspicious, and my suspicions were confirmed.
That person was our server, and they seemed like a part-timer; their appearance wasn't pleasant, and their language wasn't proper polite.
The portions were generally small, especially the appetizers and salad. We didn't get the satisfaction we expected for the price.
The beef stew had stew dripping around the plate, and they didn't even bother to wipe it up. And worst of all, it was lukewarm! The taste was good, but it was far too cold. To top it all off, they even forgot to bring out the spoon and went to get it, completely neglecting the food. The course menu is fixed, so shouldn't they have prepared it beforehand...?
When serving the next dish, they tried to bring it out before clearing the empty plates, so we, the customers, had to move our plates out of the way.
And the meat itself was handled with such inexperience that it was frustrating. The key to this restaurant is "efficient use of a spatula," but the chef fumbled with the meat, rolling it around, and instead of a single, clean cut with a knife, he sawed it repeatedly. The pieces were all different sizes, and the plating was uneven. The edges looked like they'd been torn. His lack of skill meant the edges were completely cooked, resulting in well-done meat. The meat was tough, and it was far from what a professional should serve.
Finally, the chef started scrubbing the griddle in front of us while we were eating. It would be understandable if other customers were at the same table, but he started cleaning so quickly that it felt like he was telling us to leave.
The chef might be a part-timer, but that's irrelevant to us. They should improve their skills and provide proper etiquette training before letting them work in the restaurant.
Judging from the reviews, the quality of the chefs varies wildly, so unless they standardize their skills and manners, these kinds of reviews won't stop. Honestly, I'd like to deduct a star for the service.
We will not be returning.
