海外のお客の接待で使いました。
店員のサービスが最悪でした。今あるお酒を飲み終わる相当前に次のを頼んだのに、飲み終わっても一向に出てこない。まだですかと聞くと、謝罪の言葉も無く無表情で、あのお酒ありません、と。
他の日本酒何がありますか、と確認してもらってもまた相当待たされる。別の店員にフォローしたら、これまた無表情で、日本酒全て品切れです、との返事。
意味がわかりません。だったらメニューに載せておくなよと。
在庫うんぬんそれ以前に、いちいち酒を確認しにいくだけでなぜ10数分も待たされるのか。こちらがフォローしなかったら恐らく永遠に回答無かったでしょうね。無かったと言いに来る態度もどこか逆ギレしていてこちらの気を逆撫でする。料理は悪くなかっただけに非常に残念です。
当然、もう2度と行きません。
(Translated by Google)
I used it to entertain overseas guests.
The staff's service was the worst. I asked for the next drink long before I finished the one I had, but it never came out even after I finished the drink. When I asked him if it was done yet, he didn't apologize and said with a blank expression that he didn't have any alcohol.
Even after I asked if they had any other sake, I had to wait a long time. When I followed up with another staff member, she responded with a blank expression that all sake was out of stock.
I don't understand what that means. If so, don't put it on the menu.
Why do I have to wait more than 10 minutes just to check on the sake in stock? If I didn't follow up, I probably wouldn't have gotten a response forever. There's something off-putting about her attitude when she comes to tell me that it didn't happen, and it turns me off. It's a shame because the food wasn't bad.
Of course, I won't go there again.
