海外のお客の接待で使いました。
店員のサービスが最悪でした。今あるお酒を飲み終わる相当前に次のを頼んだのに、飲み終わっても一向に出てこない。まだですかと聞くと、謝罪の言葉も無く無表情で、あのお酒ありません、と。
他の日本酒何がありますか、と確認してもらってもまた相当待たされる。別の店員にフォローしたら、これまた無表情で、日本酒全て品切れです、との返事。
意味がわかりません。だったらメニューに載せておくなよと。
在庫うんぬんそれ以前に、いちいち酒を確認しにいくだけでなぜ10数分も待たされるのか。こちらがフォローしなかったら恐らく永遠に回答無かったでしょうね。無かったと言いに来る態度もどこか逆ギレしていてこちらの気を逆撫でする。料理は悪くなかっただけに非常に残念です。
当然、もう2度と行きません。
(Translated by Google)
I used this restaurant to entertain overseas guests.
The service from the staff was terrible. I ordered another drink well before I finished the one I had, but it still didn't come even after I finished. When I asked if it was ready yet, the waiter, without an apology or expression, simply said, "We don't have that drink."
They asked what other sake they had, but I still had to wait quite a while. When I asked another waiter, they also replied, with an expressionless face, that they were out of sake.
I don't understand what they meant. If that's the case, they shouldn't have put it on the menu.
Apart from the stock issue, why did they make me wait 10 minutes just to check on the sake? If I hadn't followed up, I probably would never have received a reply. When they came to tell me it wasn't available, their attitude was somewhat exasperated, which only made me feel worse. It's a shame, as the food wasn't bad.
Naturally, I'll never go there again.
