12月ディナーで訪問。気になる点が2つありました。1.着席し、初めてか、利用あるかを聞かれ、初めてと答えると、誇らしげにお店についての説明があり、メニューを渡された。店員さんは近くに待機しており、近くの方にメニューに関し質問したら、他の担当呼びますとなり、難しい事は聞いてないが、わざわざ他の人が来た。新人なのか料理提供のみの担当さかなと少し不思議でした。2.お皿を下げる時にその方が、フォークを私の白のストールの上に落としました。ドレスアップはしてないですが、ストールは奮発した高価なブランドで…しかも白です!「すみません」だけ。申し訳ございませんでしたとおしぼりでも出していたら印象は変わったが。ソースがついたらどうするつもりか。
高級店、入店時に誇らしげに自社説明するような教育の前に、客に不快な思いをさせないように。畏まってるわりに形だけだなと感じました。
(Translated by Google)
Visited for dinner in December. There were two points of concern. 1. When I was seated, I was asked if it was my first time or if I had been there before, and when I answered that it was my first time, they proudly explained about the restaurant and handed me a menu. The staff was waiting nearby, and when I asked someone nearby about the menu, they said they would call someone else, and although I didn't have any difficult questions, someone else came. I was a little confused as to whether he was a new employee or was only in charge of serving food. 2.When he was putting down his plate, he dropped his fork on my white stole. I'm not dressed up, but the stole is from an expensive brand...and it's white! Just "Sorry." My impression would have changed if I had offered him a towel and said he was sorry. What are you going to do when you get the sauce?
High-end stores proudly explain their company when entering the store, so as not to make customers feel uncomfortable. Even though I was in awe, I felt it was just a formality.