久々に神戸牛が食べたくなり、県外からランチでお伺いしました。
初めて伺うので、お店の名前のついたコース(8000円)でお願いしました。
料理には非常に満足致しました!
特に焼きしゃぶが個人的には気に入りましたし、かなりの脂をサッパリさせてくれるナムルやキムチ等も美味しく、嫁共々、最後まで美味しく頂きました。
接客で特に感心したのが、一番若い男性店員が私達のテーブルの食の進み具合を逐一確認、皿を下げるのも徹底していた所。感心しました。
愛想も良く、まだまだ若いながらの辿々しさはありましたが、頑張った感が伝わり、好感を持てました。
その中で星を一つ減らしたのは、以下の事が気になったから。
・2人で予約していたのですが、運ばれてきた料理が一皿に盛り付けられており、こちらが聞かないと2人前です、と聞かないと教えてくれなかった事。夫婦なので気にはしませんが、やはりコース料理なので1人分ずつ盛り付けて欲しい。これは個人の我儘もあるので、星減らす要因ではありません。
・自分達がその日のランチ営業最後の客だったようですが、自分達が食べてる横で夜の営業に向けた皿の用意をガチャガチャとされた事。この時期に用意したまま何時間置くのもどうかと思いますし、客がまだ食べてるのに音立てて用意されると、はっきり言って早く帰れと言われてるようで不快です。用意してた唯一の女性店員が愛想も無くて、残念でした。これが星一つ減らさせて貰った理由になります。
全体的には満足でしたし、値段もリーズナブルに感じました。また機会があれば伺わせて頂くと思います!
(Translated by Google)
I wanted to eat Kobe beef for the first time in a while, so I visited from outside the prefecture for lunch.
Since it was my first time visiting, I ordered the course (8,000 yen) with the restaurant's name on it.
I was very satisfied with the food!
I especially liked the grilled shabu, and the namul and kimchi, which were quite refreshing, were delicious, and my wife and I enjoyed them to the very end.
What I was particularly impressed with in terms of customer service was that the youngest male staff member kept checking on the progress of the food at our table and was careful to remove the plates. I was impressed.
He was very personable, and although he was still young, he seemed like he had put in a lot of effort, and I had a good impression of him.
The reason I deducted one star is because of the following points.
・I had made a reservation for two people, but the food that was brought to me was served on one plate, and they didn't tell me that it was for two people unless I asked. I don't mind because we're a couple, but since it's a course meal, I'd like to have one portion for each person. This is due to personal selfishness, so it is not a factor in reducing stars.
・We were apparently the last customers for lunch that day, but while we were eating, plates were being prepared for the evening meal. At this time of year, I don't think it's a good idea to leave the food for several hours after it's been prepared, and it's unpleasant when the food is made so loudly while the guests are still eating, as it feels like they're telling us to leave early. The only female clerk who prepared the food for me was unfriendly, which was disappointing. This is the reason why I deducted one star.
Overall I was satisfied and I thought the price was reasonable. I hope to visit you again if I have a chance!