(Translated by Google) I had dined at Kobe Beef Kisshokichi Honten before the pandemic and had a great experience. I originally planned to dine there again during this trip, but the itinerary changed, and I assumed the Osaka branch would have the same experience. I was clearly wrong. My reservation was for 7:30 PM, but due to a subway delay, I arrived at 7:42 PM. Once inside, the waiters were constantly introducing the dishes; I didn't see the chef come out to introduce anything. After finishing the appetizers, I asked the waiter for the menu and ordered beef. Meanwhile, other guests came in, and the chef threw my hand towel, which I had placed on the outside, at my seat. Seeing the waiters being constantly bossed around by the chef, I felt no friendliness in the restaurant. I can only give one star at most, and I think that star is only for the waiters. If the chef doesn't want to serve customers, there's no need to force them into the restaurant. Thank you. I will never go there again.
(Original)
疫情前曾到Kobe Beef Kisshokichi Honten用過餐 體驗很不錯 這次旅程原本也打算過去用餐 因為受行程安排影響而變更 原本以為大阪這間會有一樣的體驗 顯然是錯誤的 原預訂7:30入席 因地鐵延遲7:42才到店 入內後在位子上 一直是服務員再介紹餐點 也沒看到主廚出來介紹 再吃完前菜後 跟服務生要Menu 點牛肉來吃 同時後續有客人進來 主廚把我擺的較外面的擦手巾往我位子丟 看著服務生一直被主廚使喚 感受不到店內的友善 因為最少只能給一顆星 我認為這一顆只值得給服務生 如果主廚不想接待 大可不必勉強入店 謝謝 此生都不會再去