事実のみを
⚪︎休レストランで大人数(19名)での予約
お店より確認の電話
内容は本当に来るのか?決まってるのか?と聞かれる
うーん迷惑ドタキャンが多発しているから仕方ないのかな
4名テーブル✖️4席、3名✖️1席 の19名
1時間前に電話が入り他のお客がキャンセルになったので6名✖️2席、7名✖️1席に変更しますと一方的に連絡が…
4人掛けがゆっくり座れるんだけどお店のご都合もあるので、これも仕方ないのかな
少し早めに行っても大丈夫か?と尋ねる
遅くなる事はないのか?と逆質問
これもドタキャンを疑っての質問かなぁとお店の対応に少々不安を感じるも仕方ないのかな?
時間通りに全員集合
飲み放題のメニューを見せて頂き、お願いしようとお尋ねしたら、予約の時に言われてないから出来ませんとおじ様がキレ気味に…
個別に注文させて頂きました
他のお客様がきたら大丈夫なのか?って心配しましたがその他は1組お二人様のみ
なんの心配も入りませんでした
お肉の焼き加減はウェルダンとミディアムレアの2択だけらしい
個人的にはレア好きです
メニューに関して当日の追加や変更は触れてもらえず
訪問人数が多かったのでだと思います
予約で準備して対応
飛び込みのお客様はお断りなのかと考えてみました
サーブに関してはアルバイトであれば一生懸命されていたと思います
ご予算的にも期待はしてはいけません
お料理もコストの問題、味は好みなので…
お肉の甘さ、香り、そして後口の余韻を楽しんでくださいとの事でしたが…
うーん色々食べ歩いてますが
個人的にはごめんなさい
人数が多いので提供には時間差は仕方ないと思いますが、最後のお片付けも食べ終わった所から…
という事で早く帰って欲しいんだと感じましたので今からお店を出ようと思います
やっぱり正真正銘神戸牛ステーキ(品評会入賞の牛さん)でないとお客様扱いはしてもらえないのでは?という残念な結果でした
(Translated by Google)
Just the facts
⚪︎ Large group reservation (19 people) at a closed restaurant
Received a confirmation call from the restaurant
I was asked if the details would actually arrive and if they were decided.
Hmm, I guess it can't be helped since they've been getting a lot of annoying last-minute cancellations.
19 people: 4 tables x 4 seats, 1 seat for 3 people
I got a call an hour before the reservation saying another customer had canceled, so we'd be changing the arrangement to 2 seats for 6 people and 1 seat for 7 people...
We could comfortably sit at a table for 4, but the restaurant has its own schedule, so maybe this is unavoidable.
I asked, "Is it okay if we arrive a little early?"
I asked back, "Will they be late?"
I wondered if this was also a question of last-minute cancellation, and felt a little uneasy about the restaurant's response, but maybe it's understandable?
Everyone arrived on time.
I was shown the all-you-can-drink menu, and when I asked if I wanted to order, the waiter got a little annoyed, saying it wasn't specified at the time of reservation, so we couldn't...
We ordered individually.
Will it be okay if other customers show up? I was worried, but there was only one other couple there.
There was nothing to be worried about.
Apparently, the only options for doneness were well-done or medium-rare.
Personally, I prefer rare.
The menu wasn't open to additions or changes on the day, which I think was due to the large number of customers.
They prepared and served reservations.
I wondered if they didn't accept walk-ins.
As for the servers, I'm sure they were doing their best, even if they were part-timers.
You shouldn't expect too much from a budget.
The food is a matter of cost, and taste is a matter of personal preference...
They said to enjoy the sweetness, aroma, and lingering aftertaste of the meat, but...
Hmm, I've tried a lot of different things, but...
Personally, I'm sorry.
With a large group, I understand the delay in serving, but they only started cleaning up after we'd finished eating...
So, I felt like they wanted me to leave quickly, so I'm going to leave now.
I guess they only treat customers as if they're ordering genuine Kobe beef steak (award-winning beef)? That was a disappointing result.