12時半の予約なのに、早く着きすぎて12時過ぎに到着したこちらが悪いのでしょうか?
それにしても一皿一皿提供される時間があきすぎて、遅すぎます!
1人5000円のランチコースを予約注文しましたが、全て終了したのが2時半。
あとから来るお客様がどんどんどんどん食べて帰って行く。何故ですか?イライラしました!
注文したビールはぬるくなり、娘も母も待ちすぎて「眠い」と言い出して待たされている事に機嫌が悪くなる。
それほど提供されるまでに時間がかかって待たされました!いくらコースとはいえこんなにサーブに時間がかかったお店は初めてです!
本当に時間の無駄でした!!あり得ません!!
何度「早くしてください」「もう帰ります!」と途中で言いたかったことか!(途中で帰っても1人5000円支払うので我慢しました)
提供のたびに「大変お待たせしました」と毎回言っていたので、こちらを待たせてる自覚はおありなのでしょうね!
ホールの方々はどなたも忙しそうに動いてらしたので
一体何が原因なのでしょう!キッチンですか?
おまけにステーキ屋さんなのに焼き加減も聞かずに
メインのステーキを提供されました。
ランチコースで1人5000円、決して安い金額ではないと思うのに、この有り様。
どんなに時間に余裕があっても、このコースはオススメできません。
2度と行かないです。神戸がイヤな思い出になりました。
(Translated by Google)
Our reservation was for 12:30, but we arrived too early and ended up arriving after 12:00. Was it my fault?
Even so, there was too much time for each dish to be served, it was just too slow!
We pre-ordered a 5,000 yen per person lunch course, but it wasn't finished until 2:30.
Later customers kept eating and leaving. Why? It was so frustrating!
The beer we ordered got lukewarm, and my daughter and mother waited so long they started complaining about being sleepy and were annoyed at being kept waiting.
It took so long to be served! Even though it was a course, it was the first time I'd ever experienced a restaurant that took so long to serve!
It was such a waste of time!! Unbelievable!!
I don't know how many times I wanted to say, "Hurry up" or "I'm leaving now!" (I held back because we would still have to pay 5,000 yen per person even if we left early.)
Every time they served us, they said, "Sorry to keep you waiting," so I guess they were aware they were making us wait!
Everyone in the dining area seemed busy, so I wondered what could be causing this! Could it be the kitchen? On top of that, even though it was a steak restaurant, they brought me the main steak without asking how I wanted it cooked. The lunch course was 5,000 yen per person, which is by no means a cheap price, and yet this was the result. No matter how much time you have, I cannot recommend this course. I will never go again. It has left me with a bad memory of Kobe.