12月ディナーで訪問。気になる点が2つありました。1.着席し、初めてか、利用あるかを聞かれ、初めてと答えると、誇らしげにお店についての説明があり、メニューを渡された。店員さんは近くに待機しており、近くの方にメニューに関し質問したら、他の担当呼びますとなり、難しい事は聞いてないが、わざわざ他の人が来た。新人なのか料理提供のみの担当さかなと少し不思議でした。2.お皿を下げる時にその方が、フォークを私の白のストールの上に落としました。ドレスアップはしてないですが、ストールは奮発した高価なブランドで…しかも白です！「すみません」だけ。申し訳ございませんでしたとおしぼりでも出していたら印象は変わったが。ソースがついたらどうするつもりか。
高級店、入店時に誇らしげに自社説明するような教育の前に、客に不快な思いをさせないように。畏まってるわりに形だけだなと感じました。
(Translated by Google)
I visited for dinner in December. There were two things that bothered me. 1. When I sat down, I was asked if it was my first time or if I had been there before. When I answered yes, the waiter proudly explained the restaurant and handed me a menu. The waiter was waiting nearby, and when I asked the person next to me about the menu, they said they would call another waiter. Even though I didn't ask anything complicated, someone else came. I was a little confused, wondering if they were a new employee or just serving food. 2. When the waiter was clearing my plate, he dropped his fork on my white scarf. I wasn't dressed up, but the scarf was an expensive brand...and it was white! All he said was, "Excuse me." It would have made a difference if they'd just offered a wet towel and apologized. What would they do if the sauce got on it?
This is a high-end restaurant, and they should be proud to explain their company to customers before they enter, so as not to make customers feel uncomfortable. It felt like they were just going through the motions despite their pompous attitude.
