They served everyone else that ordered after me before me even though they had ordered the same thing. The beef was also twice as expensive as any other spot I’ve tried and it was the worst Kobe beef I had while in Osaka. There are a dozen other places on the strip that have better beef, lower prices and better service. This place is only popular cause of Instagram and it’s truly the worst eating experience I’ve had in a month in Japan. Extremely disappointing!! Walk in either direction and you will find better beef for a better price.