二度と行かないです。
最初にビール注文してから15分、コース注文して、お肉が出てくるまで40分
店は混んでませんでした。
なのにどーしてサービス料込みを払わないといけないのか。
お昼に同じ系列のレストランを利用した際に10%の割引きパンフレットをもらったのを
提示したら「使えません。」と目も合わせずに言い張るレジ係。
マネージャーらしき人を呼んで提示すると使えたけれど。
とにかくサービスは最悪。
神戸牛を楽しみたいなら他のお店をオススメします。
特に他府県からの人や外国の人の利用は要注意だと思います。
外国人の夫は日本でこんな最悪なサービスは初めてだと驚いてました。
(Translated by Google)
I will never go there again.
It took 15 minutes from the time I ordered my beer until the meat arrived after ordering the course meal.
The restaurant wasn't even crowded.
So why did I have to pay a service charge?
I had received a 10% discount pamphlet when I used a restaurant in the same chain for lunch, but when I showed it to the cashier, she insisted it wasn't valid without even making eye contact.
I called over someone who seemed to be the manager and showed them the pamphlet, and then it was accepted.
In short, the service was terrible.
If you want to enjoy Kobe beef, I recommend going to a different restaurant.
I think people from other prefectures or foreigners should be especially careful.
My foreign husband was shocked, saying he had never experienced such terrible service in Japan before.
