二度と行かないです。
最初にビール注文してから15分、コース注文して、お肉が出てくるまで40分
店は混んでませんでした。
なのにどーしてサービス料込みを払わないといけないのか。
お昼に同じ系列のレストランを利用した際に10%の割引きパンフレットをもらったのを
提示したら「使えません。」と目も合わせずに言い張るレジ係。
マネージャーらしき人を呼んで提示すると使えたけれど。
とにかくサービスは最悪。
神戸牛を楽しみたいなら他のお店をオススメします。
特に他府県からの人や外国の人の利用は要注意だと思います。
外国人の夫は日本でこんな最悪なサービスは初めてだと驚いてました。
(Translated by Google)
I'll never go there again.
It took 15 minutes from the time I ordered my first beer, and 40 minutes after ordering the course for the meat to arrive.
The restaurant wasn't busy.
So why do I have to pay including the service charge?
I had received a 10% discount pamphlet at a restaurant in the same chain for lunch,
but when I showed it to the cashier, he insisted, "This doesn't work," without even looking me in the eye.
I did manage to get someone who seemed like the manager to come and show it to me, but...
The service was terrible.
If you want to enjoy Kobe beef, I recommend another restaurant.
I think people from other prefectures and foreigners should be especially careful.
My husband, who is a foreigner, was shocked that he had never experienced such terrible service in Japan.