旅行で訪れ、雑誌に掲載されていたこの店へ。店員の対応がまず悪い。すり足で歩くため、うるさいのが不快。運ばれてきた料理にはお箸がなく、店員を呼んで持ってきてもらったが、すみませんの一言もなし。4人がけのテーブルに案内され、隣の席に荷物を置いていたら、客が来たら相席になるから荷物は置くなと圧をかけられる。荷物置きの籠は持ってこない。肝心の神戸牛ステーキ重はお米の量が少なく、まるで雑炊のようなべちゃべちゃしたお米。1800円のステーキ重は売り切れとのことだったので2800円のものを注文しましたが、無駄金でした。はじめての神戸で、期待していた分とても残念でした。すべての口コミにほぼ同じ回答をされている部分をみても、店側の誠意や改善しようという気持ちが伝わってきません。もう行きませんし、他の人にもお勧めしません。
(Translated by Google)
I visited this store on a trip and saw it featured in a magazine. The store staff's response is poor. Because it walks with a shuffling foot, it is noisy and uncomfortable. The food that was brought to me didn't have chopsticks, so I called the waiter to bring it to me, but he didn't even say sorry. I was shown to a table for 4 people, and as I was putting my luggage on the seat next to me, I was pressured not to leave my luggage there because when other guests came, we would be seated together. I don't bring a basket to store my luggage. The most important part of the Kobe beef steak is the small amount of rice, making it soggy and almost like rice porridge. I was told that the 1,800 yen steak was sold out, so I ordered the 2,800 yen one, but it was a waste of money. It was my first time in Kobe and I was very disappointed as I had high expectations. Even if you look at the parts where all the reviews have almost the same answers, it doesn't convey the store's sincerity or desire to improve. I won't go there again and won't recommend it to others.
