本当は星1も付けたくありません。
当日予約したのが悪かったのかもしれないですけど、それでもあまりにも酷いです。楽しみにして来たら、店員はいないわ、他のご予約の方も多数待っている中、予約の時間になっていたので中まで入って聞いてみると、「予約が確認できていない。」と。さらに、予約していた物はもうお昼で品切れ。確かにHPから予約し、予約承りましたというメールもいただきました。予約していた重も残っていたため予約したのにも関わらず、品切れ?しっかり予約管理できていないのですか?忙しいのは分かります。ですが昼の時点で品切れなら最初から予約できないようにしてください。楽しみにしてきたのに気分だだ下がりです。かける言葉もありません。よっぽど、近くの某有名ラーメン店さんの方が店員さんの対応も良く、回転率も早いので良かったです。
(Translated by Google)
I don't even want to give it 1 star.
Maybe it was a bad idea to make a reservation on the day, but it was still too bad. I was looking forward to it, but there was no staff, and many other people were waiting, and it was time for my reservation, so I went inside and asked, and they said, "Your reservation has not been confirmed." Furthermore, the item I reserved was already sold out by noon. I did make a reservation on the website, and I received an email saying that my reservation was accepted. The rice bowl I reserved was still available, so even though I made a reservation, it was out of stock? Are they not managing reservations properly? I understand that they are busy. But if it is sold out by noon, please make it so that you cannot make a reservation in the first place. I was looking forward to it, but my mood is so low. I have no words to say. It was much better at a certain famous ramen restaurant nearby, where the staff were more friendly and the turnover was faster.