旅行で訪れ、雑誌に掲載されていたこの店へ。店員の対応がまず悪い。すり足で歩くため、うるさいのが不快。運ばれてきた料理にはお箸がなく、店員を呼んで持ってきてもらったが、すみませんの一言もなし。4人がけのテーブルに案内され、隣の席に荷物を置いていたら、客が来たら相席になるから荷物は置くなと圧をかけられる。荷物置きの籠は持ってこない。肝心の神戸牛ステーキ重はお米の量が少なく、まるで雑炊のようなべちゃべちゃしたお米。1800円のステーキ重は売り切れとのことだったので2800円のものを注文しましたが、無駄金でした。はじめての神戸で、期待していた分とても残念でした。すべての口コミにほぼ同じ回答をされている部分をみても、店側の誠意や改善しようという気持ちが伝わってきません。もう行きませんし、他の人にもお勧めしません。
(Translated by Google)
I visited this restaurant on a trip and saw it featured in a magazine. First of all, the service from the staff was terrible. They shuffled their feet, making a lot of noise which was unpleasant. When the food was brought out, there were no chopsticks, and I had to call a waiter to bring some, but they didn't even say sorry. I was seated at a four-person table, and when I put my belongings on the seat next to me, I was pressured not to put my belongings there because if other customers came, I would have to share the table. They didn't bring a basket for my belongings. As for the Kobe beef steak rice bowl, the amount of rice was small, and the rice was mushy, like a rice porridge. The 1800 yen steak rice bowl was sold out, so I ordered the 2800 yen one, but it was a waste of money. It was my first time in Kobe, and I was very disappointed because I had high expectations. Seeing that almost all the reviews give the same response, I don't get the impression that the restaurant has any sincerity or desire to improve. I will not go there again, and I will not recommend it to anyone else.