初めての一人旅で予約し、6人がけのカウンターにほかのお客様と一緒に座りました。
料理はとても満足ですし料理を出してくれた方も丁寧に説明をしてくださいました。
が、以下の点でちょっと？と思った部分がありました。
① 1階の店員の態度がイマイチ。
案内する人とそうでない人と分かれているのかもしれませんが、明らかに入口に客が来てて見てるのになんの声もかけず、最初に店についた時に歓迎されてないのかと思いました。
帰りがけも1階で精算しましたが、それも視界に入ってるのに無視した感じで待たされ、レジ対応の人が来るまで気まずかった。少しお待ちくださいとか言ってくれればいいのに…
② 食べていた席の奥側？厨房の方で、大きな声で誰かにきつい口調で指示する声がしました。もちろん仕事の上で必要なことかもしれません。ただ、美味しいものを食べていつもと違う時間を過ごしほっとしていたところでそれが聞こえて 少し気持ちが冷めました。もう少し配慮があるといいと思います。
③ 泊まりの用意を持っていたのでそれなりの荷物がありましたが、荷物置きがどこにあるかわからず、出してくれるのかなと思いましたが案内もありませんでした。荷物置きは入口の死角にあったのですが、一人で緊張していたのもあり、見落としました。 あちら使ってくださいねとか一言いただければ気づいたのですが、それがなかったので気づかず、自分の座った椅子に無理やり引っ掛けました。
そうした配慮があると助かると思いました。
(Translated by Google)
I made a reservation for my first solo trip and sat with other customers at a counter that seats 6 people.
I was very satisfied with the food, and the person who served it carefully explained the food to me.
However, what about the following points? There was a part of me that thought so.
① The attitude of the staff on the first floor is not good.
It may be that there are people who guide people and people who don't, but it was obvious that there were customers at the entrance, but they didn't say anything, so when I first arrived at the store, I thought they weren't welcome. thought.
I paid the bill on the first floor on my way home, but even though they were in sight, they ignored me and made me wait, which made me feel awkward until the cashier came. I wish you could tell me to wait a little while...
② Towards the back of the seat where you were eating? I heard a loud voice in the kitchen giving instructions to someone in a harsh tone. Of course, it may be necessary for work. However, just as I was feeling relieved and eating delicious food and having a different time than usual, I heard it and it made me feel a little cold. I think there should be a little more consideration.
③ I had prepared for an overnight stay, so I had quite a bit of luggage, but I didn't know where the luggage storage was, and I thought they would take it out, but there was no guidance. The luggage storage was in a blind spot at the entrance, but I was nervous and alone so I overlooked it. I would have noticed it if you had told me to use it over there, but since it wasn't there, I didn't notice it and ended up hooking it to the chair I was sitting on.
I thought it would be helpful to have that kind of consideration.
