本当は星1も付けたくありません。
当日予約したのが悪かったのかもしれないですけど、それでもあまりにも酷いです。楽しみにして来たら、店員はいないわ、他のご予約の方も多数待っている中、予約の時間になっていたので中まで入って聞いてみると、「予約が確認できていない。」と。さらに、予約していた物はもうお昼で品切れ。確かにHPから予約し、予約承りましたというメールもいただきました。予約していた重も残っていたため予約したのにも関わらず、品切れ?しっかり予約管理できていないのですか?忙しいのは分かります。ですが昼の時点で品切れなら最初から予約できないようにしてください。楽しみにしてきたのに気分だだ下がりです。かける言葉もありません。よっぽど、近くの某有名ラーメン店さんの方が店員さんの対応も良く、回転率も早いので良かったです。
(Translated by Google)
Actually, I don't want to give even 1 star.
Maybe it was my fault that I made the reservation on the same day, but it was still terrible. When I came looking forward to it, there was no staff there.There were many other people waiting, but it was already time for my reservation, so I went inside and asked, and was told, ``Your reservation has not been confirmed.'' and. Furthermore, the item I had reserved was already sold out by noon. I did indeed make a reservation from the website and received an email saying that the reservation had been accepted. Is it out of stock even though I made a reservation because the weight I reserved was still left? Are you not able to manage your reservation properly? I understand that you are busy. However, if the item is out of stock by noon, please do not allow reservations from the beginning. I've been looking forward to it, but I'm feeling depressed. There are no words to say. In fact, I was better off at a famous ramen shop nearby because the staff were more responsive and the turnover rate was faster.