旅行で訪れ、雑誌に掲載されていたこの店へ。店員の対応がまず悪い。すり足で歩くため、うるさいのが不快。運ばれてきた料理にはお箸がなく、店員を呼んで持ってきてもらったが、すみませんの一言もなし。4人がけのテーブルに案内され、隣の席に荷物を置いていたら、客が来たら相席になるから荷物は置くなと圧をかけられる。荷物置きの籠は持ってこない。肝心の神戸牛ステーキ重はお米の量が少なく、まるで雑炊のようなべちゃべちゃしたお米。1800円のステーキ重は売り切れとのことだったので2800円のものを注文しましたが、無駄金でした。はじめての神戸で、期待していた分とても残念でした。すべての口コミにほぼ同じ回答をされている部分をみても、店側の誠意や改善しようという気持ちが伝わってきません。もう行きませんし、他の人にもお勧めしません。
(Translated by Google)
I visited this restaurant on a trip and saw it featured in a magazine. The waiter's service was terrible. He walked on tiptoe, which was annoying. The food didn't come with chopsticks, so I called a waiter to bring them, but he didn't even say a word of apology. I was seated at a four-person table, and when I put my luggage on the seat next to me, they pressured me not to leave it there because if a customer came, I'd be sharing the table. They didn't bring me a basket to put my luggage. The Kobe beef steak bowl I ordered had a small amount of rice, and it was soggy, like rice porridge. The 1,800 yen steak bowl was sold out, so I ordered the 2,800 yen one, but it was a waste of money. It was my first time in Kobe, and I had high expectations, so I was very disappointed. Looking at the almost identical responses in all the reviews, I couldn't sense any sincerity or desire to improve on the restaurant's service. I won't be going there again, and I wouldn't recommend it to anyone.